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Escapology FAQs

What is Escapology?

Escapology is the world’s largest and fastest-growing escape room franchise. In our escape games, your team of up to eight players will complete a specific mission in a fully themed, immersive game room - that’s always private for just your group. During your thrilling 60-minute experience, you’ll be immersed in a real-life adventure with fun surprises around every corner. Coming to Escapology means experiencing our premium escape rooms, beautiful lobbies, and 5-star experiences. You’ll find hidden clues, crack codes, solve challenging puzzles… and try to escape before the clock runs out!

Escapology franchise

What is the experience like?

You’ll want to allow 90 minutes for your entire experience at Escapology. Please plan to arrive at least 15 minutes before your start time. The game itself lasts 60 minutes (though you might escape sooner than that)! After time runs out, your Game Host will debrief your team and take a complimentary group photo.

Escapology franchise

What skills do I need to play?

Our games are designed with the assumption that all players understand written and spoken English. No other special skills or knowledge are required to play…and win!

Escapology franchise

Can I leave in the middle of the game?

For a fully immersive experience, we recommend that you remain in the room until you escape but we understand that you may need to use the restroom or exit the room for another reason. For safety’s sake, all our rooms stay unlocked throughout every game. In the unlikely event of an emergency, you are free to exit at any time.

Escapology Events

What if we need help during the game?

You can ask your Game Master for as many hints as you need. They’ll be carefully monitoring your group’s progress from Mission Control and can give you hints, nudges, or guidance if you’re stuck and don’t know what to do next.

Escapology Events

I’d like to book a large group or event, what are my options?

Escapology is great for large groups, holiday parties, birthday parties, team building events and more. Please contact us to discuss how we can tailor our event packages to your group’s needs.

Escapology Events

How do I book a game?

Click the BOOK NOW button from anywhere on our site to select your nearest Escapology location. You’ll be directed to that location’s list of games. From there, it’s easy to choose and book your escape room. You can also call us if you have questions or want to reserve your game over the phone.

Escapology FAQs

What if I arrive late?

As a courtesy to all Escapologists, our games start exactly at their published time. If you arrive late, you can still play for the time remaining in your scheduled 60 minutes. Please plan to arrive at least 15 minutes before your game time so you can check in and get set up for your game to start right on schedule. Unfortunately, we cannot offer discounts or refunds due to late arrivals.

Escapology FAQs

Are cell phones allowed?

You’re welcome to use your cell phone in our lobby during the check-in process. Once it gets close to game time, we’ll provide you with a secure place to store your phones while you play. To keep our games fun for everyone and not ruin any puzzle solutions, photography and filming with cell phones, electronic devices, and other outside tools are strictly prohibited in the escape rooms.

Escapology FAQs

Will we really be locked in a room?

No. For everyone’s safety, our escape rooms always remain unlocked. That said, our 5-star rooms are so immersive that you might feel like you’re really locked in. Just know that you’re free to step out at any time.

Escapology franchise

Are your games accessible to those with disabilities?

Yes. Escapology is proud to provide an experience where everyone can play and escape. Depending on your choice of game, some players may benefit from assistance with certain puzzles. Please contact us with any accessibility-related questions or requests.

Escapology franchise

Is there a dress code?

Come (play) as you are! So you can fully focus on the fun, we do recommend comfortable clothing and footwear.

Escapology franchise

How do Escapology gift cards work?

Gift cards are valid at the venue where the card was purchased. To redeem your gift card, please call the venue to redeem over the phone or book online by choosing the location the gift card was purchased from, and entering the coupon code at checkout.